Emergency Care & Scope of Services Disclosure
Last Updated: 01.22.26
Purpose of This Disclosure
This page explains the scope and limitations of the health services made available through the Harbor platform. It is intended to help you understand what Harbor does and does not provide so you can make informed decisions about your care.
No Emergency or Urgent Care
Harbor does not provide emergency or urgent care services.
If you believe you are experiencing a medical emergency or a condition that requires immediate attention, call 911 or go to the nearest emergency room immediately. Do not attempt to use Harbor or contact a provider through the platform for emergency care.
No Mental Health or Crisis Services
Harbor does not provide mental health treatment, crisis intervention, suicide prevention services, or substance use disorder treatment.
If you are experiencing a mental health crisis or need immediate support, please contact local emergency services or a qualified mental health professional.
Scope of Services
Harbor provides access to telehealth-based weight loss and metabolic health services only.
Services available through the platform may include clinical evaluations, treatment recommendations, and, where medically appropriate, prescriptions related to weight loss and metabolic health. Harbor does not provide care outside of this scope.
Not a Replacement for Primary Care
Harbor is not a replacement for a primary care provider or comprehensive medical care.
You should continue to maintain a relationship with your primary care provider for routine, preventive, and non-weight-related health needs. Harbor providers focus only on the limited scope of services described above.
No In-Person Care or Clinics
Harbor does not operate in-person clinics and does not provide in-person medical care. All services are delivered through telehealth modalities as permitted by law.
Eligibility Requirements
Harbor services are available only to individuals who are eighteen (18) years of age or older. Services are not available to minors.
Geographic Availability
Harbor services are available only within the United States. Availability of services may vary by state based on applicable laws and provider licensure.
Questions
If you have questions about whether Harbor is appropriate for your needs, please contact our support team before enrolling.
SC Studios Inc.169 Madison Ave, STE 38418
New York, NY 10016
Email: support@visitharbor.com