Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Harbor website, platform, and related services (collectively, the "Services").

The Services are operated by SC Studios Inc., a Delaware corporation ("Harbor," "we," "us," or "our"), with a principal place of business at:

169 Madison Ave, STE 38418
New York, NY 10016
United States

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any additional terms incorporated by reference. If you do not agree to these Terms, you may not use the Services.

2. Services Overview

Harbor provides a technology platform that may include:

• Access to information related to health and wellness
• Access to a network of independent, licensed healthcare providers for telehealth services
• Administrative and technology support related to scheduling, communications, and payments
• Coordination with third-party pharmacies for prescription fulfillment
• Secure electronic communications and record management related to your use of the Services

Harbor does not recommend or endorse any specific provider, medication, test, or treatment. All medical decisions are made solely by licensed healthcare providers based on their independent clinical judgment.

Nothing on the Services constitutes medical advice or guarantees any specific outcome.

3. Eligibility and Availability

The Services are available only to individuals who:

• Are at least 18 years of age
• Are located in the United States
• Are accessing the Services for personal, non-commercial use

Access to the Services may be limited based on state licensure requirements or other regulatory considerations. Harbor makes no representation that the Services are available in every state.

4. Telehealth Services

The Services may involve telehealth, which is the delivery of healthcare services through electronic communications between a patient and a licensed provider who are not in the same physical location.

Telehealth services may include asynchronous communications, electronic health questionnaires, secure messaging, and periodic consultations as determined by your provider.

Telehealth has limitations and may not be appropriate for all conditions. Your provider will determine whether telehealth is suitable for you.

Your consent to receive telehealth services will be obtained separately through a dedicated Telehealth Consent form.

5. Relationship with Providers and Pharmacies

Harbor is not a healthcare provider and does not practice medicine.

Healthcare services are provided solely by licensed clinicians who operate independently of Harbor through separate professional entities. Harbor does not control or direct clinical decision-making.

Harbor is not a pharmacy and does not dispense medications. If a provider issues a prescription, it may be routed to a third-party pharmacy within a pharmacy network for fulfillment. Pharmacy services are provided by independent pharmacies, not Harbor.

6. No Insurance Accepted

Harbor and the providers accessible through the Services do not accept health insurance, Medicare, Medicaid, or other government healthcare programs at this time. All Services are provided on a cash-pay basis.

You are solely responsible for all fees associated with your use of the Services.

7. Registration and Account Security

You may be required to create an account to access certain Services. You agree to provide accurate, complete, and current information and to keep your account credentials secure.

You are responsible for all activity that occurs under your account. You must notify Harbor immediately of any unauthorized use or security breach.

8. Payments and Subscriptions

Certain Services are offered on a subscription basis that automatically renews unless canceled.

Your subscription may cover:

• Platform access
• Ongoing clinician support
• Periodic clinician consultations (e.g., every three months)
• Medication fulfillment and shipping, where applicable

By enrolling, you authorize Harbor or its payment processors to charge your payment method on a recurring basis.

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period.

9. Refund and Treatment Availability Policy

Payments are generally non-refundable once fulfillment has begun. Fees are intended to cover costs associated with coordination, fulfillment, shipping, and related logistics.

If a prescribed treatment becomes unavailable due to supply constraints, regulatory issues, or other factors outside Harbor's control, you may be eligible for a prorated refund for the unfulfilled portion of the applicable billing period.

Approved refunds will be processed within 14 days.

No guarantees of outcomes are provided, and no refunds are issued based on lack of results.

10. No Guarantees

Harbor makes no guarantees regarding medical outcomes, weight loss, or treatment effectiveness. Results vary by individual and depend on numerous factors beyond Harbor's control.

11. Privacy

Your use of the Services is subject to Harbor's Privacy Policy, which describes how we collect, use, and protect your information.

12. Intellectual Property

All content, software, and materials made available through the Services are owned by Harbor or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes.

13. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Harbor disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Harbor does not warrant that the Services will be uninterrupted, error-free, or secure.

14. Limitation of Liability

To the fullest extent permitted by law, Harbor shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.

Harbor's total liability shall not exceed the greater of $100 or the amount paid by you to Harbor in the twelve (12) months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Harbor and its affiliates from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

16. Arbitration and Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration, and not in court, except for claims eligible for small claims court.

You waive any right to participate in a class action.

The arbitration shall be governed by the Federal Arbitration Act and administered by the American Arbitration Association.

Notice of Dispute must be sent to:

SC Studios Inc.
169 Madison Ave, STE 38418
New York, NY 10016
Email: legal@visitharbor.com

17. Communications

By using the Services, you consent to receive communications from Harbor electronically, including email and text messages. Electronic communications may not be encrypted.

18. Termination

Harbor may suspend or terminate your access to the Services at any time for any reason. Certain provisions of these Terms survive termination.

19. Changes to These Terms

Harbor may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

20. Contact Information

For questions or support, contact:

Support: support@visitharbor.com
Legal: legal@visitharbor.com