Privacy Policy

This Privacy Policy describes how SC Studios Inc., doing business as Harbor ("Harbor," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you access or use our website, platform, and related services (collectively, the "Services").

This Privacy Policy is incorporated into and forms part of our Terms of Service. Capitalized terms not defined here have the meanings set forth in the Terms of Service.

1. Scope and Role

Harbor operates a technology platform that facilitates access to independent, licensed healthcare providers and pharmacy services. Harbor is not a healthcare provider and not a pharmacy.

Harbor is not a HIPAA Covered Entity. In certain circumstances, Harbor may act as a business associate to provider entities. Medical records and clinical decision-making are controlled by the healthcare providers who deliver care to you.

Health information may be subject to additional protections under applicable federal and state laws, including state health privacy laws.

The Services are intended for users located in the United States who are at least 18 years of age.

2. Information We Collect

We collect information directly from you, automatically through your use of the Services, and from third parties as described below. Certain information is required to provide the Services. If you do not provide required information, you may not be able to use some or all of the Services.

A. Information You Provide to Us

Depending on how you use the Services, we may collect:

Identifiers such as name, email address, phone number, date of birth, and mailing address
Account credentials and authentication information
Health and intake information, including medical history, lifestyle information, weight-related data, images or photos you upload, medication history, and related health information
Communications with us or with providers through the platform
Payment and billing information (processed by third-party payment processors)
Identity verification information, where required
Any other information you choose to provide in connection with your use of the Services

B. Information Collected Automatically

When you use the Services, we and our service providers may automatically collect information such as:

IP address, browser type, device identifiers, operating system, and language
Pages viewed, links clicked, referring URLs, and time spent on pages
General location information derived from IP address (city/state level)
Error logs and diagnostic data

C. Cookies and Similar Technologies

We use cookies, pixels, SDKs, and similar technologies to operate, analyze, and improve the Services and to support advertising and marketing activities.

These technologies help us:

Remember preferences and settings
Understand how users interact with the Services
Measure performance and effectiveness
Deliver relevant content and advertising

As we adopt additional technologies, we may collect information through other methods.

You may be able to manage or limit cookies through your browser settings or device controls. Some functionality may be affected if cookies are disabled.

3. Information from Third Parties

We may receive information about you from third parties, including:

Licensed healthcare providers and provider networks
Pharmacies involved in prescription fulfillment
Payment processors
Analytics and advertising partners
Service providers that support our operations

4. How We Use Information

We use information for the following purposes:

To operate, maintain, and improve the Services
To facilitate healthcare services provided by licensed providers
To communicate with you regarding your account, services, and support requests
To process payments, fulfill orders, and manage subscriptions
To provide customer support and technical assistance
To conduct analytics, research, and service optimization (including in de-identified or aggregated form)
To deliver advertising and marketing, where permitted by law
To detect, prevent, and address fraud, security, or technical issues
To comply with legal obligations and enforce our rights

We may combine information from different sources for these purposes.

5. Advertising and Analytics

We use third-party analytics and advertising technologies, including tools provided by companies such as Google, Meta (Facebook and Instagram), TikTok, Snapchat, and similar platforms.

These partners may use cookies or similar technologies to collect information about your interactions with the Services and other websites over time in order to:

Measure performance and usage
Deliver advertising that may be relevant to you

We do not sell consumer health data. We may share limited personal data for advertising purposes as permitted by law.

You may be able to limit targeted advertising through your device settings, browser settings, or platform-specific controls.

6. How We Share Information

We may share information in the following circumstances:

Healthcare Providers: To enable providers to deliver care and communicate with you
Pharmacies: To facilitate prescription fulfillment and shipping
Service Providers: Vendors that support payment processing, analytics, hosting, customer support, security, and similar functions
Advertising and Analytics Partners: As described above, subject to applicable law
Legal and Compliance: To comply with legal obligations, respond to lawful requests, or protect rights and safety
Business Transactions: In connection with a merger, acquisition, or sale of assets, subject to applicable law

We do not use data brokers, do not sell health data for profit, and do not transfer personal data internationally at this time.

7. Your Privacy Choices and Rights

Depending on your state of residence, you may have rights to:

Request access to personal information
Request correction or deletion of personal information
Restrict or object to certain processing
Withdraw consent where processing is based on consent

You may submit privacy requests by contacting us at legal@visitharbor.com. We will respond within 14 days, subject to applicable law and verification requirements.

Certain information may be retained as required by law or for legitimate business purposes, including healthcare and compliance obligations.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure. You use the Services at your own risk.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary based on the nature of the data and applicable requirements.

10. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or wish to exercise your privacy rights, contact:

SC Studios Inc.
169 Madison Ave, STE 38418
New York, NY 10016
Email: legal@visitharbor.com